Induction loops are essential for all counters with security glass installed in order to communicate with customers who wear hearing aids. From both legal and good service perspectives, induction loops are a vital requirement. If you own or are planning on opening a shop of any kind that will have security glass counters you must ensure you comply with the Equality Act (previously known as the Disability Discrimination Act). If you fail to include induction loops you may be in breach of the Act. Apex Audio System Sales can advise on and install the appropriate induction loop system for your establishment.
Induction loops are used in banks, post offices, betting shops, and other cash-handling environments to assist communication between frontline counter staff and their customers. Security glass is necessary for such environments for the safety of staff, however, this barrier also poses some restrictions on communication, hence the need for holes to speak through, induction loops to improve the capability of hearing aids, and installation of cash trays to pass money or documents back and forth between the security glass.
Apex Audio System Sales supply two kinds of induction loops. The first is an ‘under counter loop’ system. This was developed specifically for the Post Office and is called a, ‘under counter loop’ due to the discreet way it can be positioned underneath the counter and so is suitable for a single counter. The other option is the ‘Audio Frequency Induction Loop System’ which is designed for to be used with common hearing aids that may be switched to a ‘T’ position. The induction loop fitted on the staff side of the security glass will help to amplify the voice of the staff to the hearing aid. Taking precedence over background noise. These again will be installed on the counter, requiring the speaker to be within one meter of the microphone.
Both types could be viable for a betting shop counter if this is your purpose. Speak to Apex Audio System Sales for more advice.
Induction loops by apexaudiosystems.co.uk. Visit their website today if you’re looking for cash trays.